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Updated: Sep 15, 2022

The home-grown UAE concierge company will provide seamless communication for its members with Alliants state-of-the-art concierge messaging system.

Miftah Concierge, the UAE’s home-grown luxury lifestyle management company has signed an agreement with Alliants – the hospitality industry’s only platform to combine messaging with concierge functions and trip planning.

The new service is part of the concierge company's wider development plans - designed to support Miftah’s promise to deliver an unparalleled level of instant and bespoke service to its members, mostly HNW individuals residing in or frequently visiting the Emirates.

Miftah Concierge Founder Oscar Kato commented: “Our priority is to ensure that we deliver the most seamless lifestyle experiences for our guests – one that’s unmatched. This will only be achieved by remaining up to date and utilising the latest and best state-of-the-art systems that the industry has to offer – and we believe that we have found all of this and more in the service and products that Alliants provides.

Miftah will utilise Alliant’s messaging, concierge, automation and staff app features, enabling seamless back-end coordination for the concierge team and its expansive network of industry vendors and providers.

“Alliant’s is a renowned brand that we’re confident will provide automation solutions that enable us to free up our lifestyle managers time, to focus on delivering a truly personalised membership experience” commented Co-founder Chafik Hachemi.

Communication with the members will remain 100% personal, now with the added features that enable the lifestyle managers to create rich digital itineraries, make direct VIP reservations with vendors and support seamless communication at each stage of the members experience.

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Notes to editors:

About Miftah Concierge

Miftah Concierge is a tailored lifestyle management service. It's an exclusive concierge membership that's been designed for members to live their lives limitlessly.

Designed in the UAE, the training grounds of the Miftah Concierge Lifestyle Managers shimmer from the glitz, gold, and glamour of the world’s most sophisticated destination - where expectations are at their highest and nothing, but perfection is accepted.

Miftah Concierge works in collaboration with only the finest brands and trusted partners that sometimes not even money can buy, unlocking a world of unparalleled opportunity for its members.

About Alliants

Alliants has helped some of the world's most respected luxury hotel, travel and retail brands deliver exceptional customer experiences. Founded in 2009, we have built industry changing technology solutions, including award winning mobile apps and chat applications that transform the digital guest experience. Millions of users around the globe use our technology as guests of the world's most luxurious hotels and brands.

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